| Name of the People | Contribution towards Total Quality Management (TQM) |
| George Elton Mayo | Hawthorne Effect (or Observer Effect) |
| Walter Andrew Shewhart | Statistical Process Control (SPC) |
| William Edwards Deming | Plan-Do-Check-Act (PDCA) |
| Joseph Moses Juran | Pareto Principle |
| Armand Vallin Feigenbaum | Total Quality Control |
| Philip Bayard "Phil" Crosby | Zero Defects (ZD) |
| Kaoru Ishikawa | Seven Basic Tools of Quality |
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